PERSPECTIVES & RESEARCH
INSIGHT
Rethinking how technology quality is governed, assured and delivered through experience and informed analysis.
In Focus
Featured Perspective
AI and the Future of Technology Testing
AI’s Impact: Elevating the Role of Today’s Testers AI’s entry into the testing domain feels like it was always meant to be. The latent connection between AI and testing has always existed, rooted in the challenges testers face and the drive to harness technology to overcome them. Testing has always...
Latest Thinking
Articles from TAL
Ideals and Realities – PART 1
So, Just What is the “Quality Mindset”? A Cultural Ideal, Not a Delivery Model The quality mindset is consistently asserted by Agile proponents and described as a cultural commitment whereby quality is not an...
The Coverage/Quality Trade-Off – Part 2
What Constitutes Quality Outcomes? Quality outcomes are the real-world impacts of testing — not just what gets tested but what is assured, trusted, and improved as a result. These outcomes span four interdependent...
The Coverage/Quality Trade-Off – Part 1
Test Coverage in a Nutshell Test coverage is a metric used to quantify the proportion of a developed solution’s functional and non-functional surface that testing has exercised. It can be evaluated from several...
Blind Spots, Rationality and Balance
The modern technology delivery portfolio engenders high-velocity and complex endeavours to meet what are often quite broad and even ambiguous requirements — an environment within which decision-making is rarely...
Quality Assurance vs. Testing – Part 5
Challenges in Delivering IT Quality Irrespective of how advanced technology becomes, enterprises and their IT departments face ever-present staple challenges in delivering high-quality technology solutions to their...
Who’s Watching the Watchers?
The Case for Quality as a Strategic Guide It is common for executive-level management to consider technology testing and associated QA as intrinsic components of delivery rather than distinct, value-generating...
Publications
Research, Guidance & Reference
Downloadable, more specialised treatments of TAL’s thinking and capabilities.
Service specification · v1.3
Expertise Catalogue
TAL's service fulfilment specification for technology and AI quality, risk and assurance management — the expertise, practices and deliverables behind iT-TRAC® and AISTA® — set out for evaluation and procurement. Version 1.3 adds AI assurance and management systems.
Guest paper
Proving AI Compliance
Firms are giving AI agents real credentials and real access, but existing controls cannot show whether any given action was lawful. This paper sets out how deterministic, rule-based checking produces the evidence a regulator expects — at the moment each interaction happens, rather than after the fact.
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